LegalTech Soapbox: Strengthen your daily operations with Juro.

1. Hi Richard, tell us the story behind Juro. 

Of course! We started Juro to help the world agree faster.

I was a corporate and M&A lawyer at a large firm and spent countless hours doing mundane and routine work on contracts. It seemed like a process that hadn’t been improved much if at all by automation, and so many contract tasks could be done faster and more cheaply. I co-founded Juro in 2016, and we set out to build a flexible, collaborative platform that anyone could use to process a legal contract end-to-end in their browser.

Fast forward 8 years, and we have helped our customers process over 2 million contracts in over 85 countries. Some of the world’s fastest-growing businesses, like Deliveroo, Remote, and Trustpilot have relied on Juro to help them streamline routine contracts at scale across multiple years of their growth.

We’re proud to have helped them, and many more, collectively save millions of hours on low-value work, accelerate deal closing times by more than 75 per cent and keep track of contract renewals amounting to billions of dollars.

2. What are the services or products that Juro provides? 

Modern legal teams don’t have the bandwidth to handle every single contract task themselves. But business teams don’t want to work in legacy CLMs or across disjointed tools.

Juro is different. We embed automation and AI in the tools business teams use every day, so they can agree and manage contracts end-to-end. And for lawyers, our uniquely flexible platform lets them stay in control - even as contract volumes increase.

We’ve already taken strides to incorporate generative AI into our workflows. AI Assistant is helping customers draft, summarize and review contracts, while  AI Extract extract complex information and from third-party agreements. But more than just building AI features, we are structurally reimagining CLM for the AI era.

Our vision is to be the first truly intelligent contract automation platform. The key to this is not only building an AI-native platform, but building tools that accelerate collaboration between lawyers and the business teams they support.

3. How does the above optimise the daily operations of an in-house legal team/ law firm? 

One of the key blockers that stop legal teams from implementing technology is that it requires colleagues around the business to change how they work. 

Instead, Juro meets users where they are. To minimise change management and set up legal teams for success, we focus on two differentiators:

1. Embed contracting everywhere

Juro lets sales reps create and manage contracts end-to-end in their CRM, like Salesforce or HubSpot. Colleagues can create or upload contracts in Slack. The best end-user experience is one that slots into their lives, instead of introducing something they don’t like, just to accommodate legal.

2. AI-native workflows

AI shouldn’t be a bolt-on and shouldn’t cost more. We give customers AI capabilities right where they need them in the contract workflow - whether that’s redrafting a clause instantly or tagging incoming contracts and triggering automations based on what they say.

This means legal teams can scale their work without scaling headcount. Business teams can do most of the tasks, but with legal in control.

4. What do you believe will be the most significant change in how in-house legal teams use technology in the next 10 years?

Legal teams aren’t generally growing - that’s what we’ve heard loud and clear from interviewing 160 lawyers for our annual State of In-House report. 

At the same time, GCs are under pressure from CEOs and CFOs to do more with less, and to look to AI before making a case for more headcount. The message is clear: use technology to scale, or get left behind.

AI doesn’t just offer a productivity boost; it redefines the entire value model for legal.

For over a century, the unit of value has been time. Billable hours. But AI swings a wrecking ball at that model. If an LLM can do a task 80% as well, in seconds, and for a fraction of the cost, why would anyone pay hundreds of dollars an hour for the same output from a human? 

That’s not a threat - it’s an opportunity. With AI handling the repetitive, mundane work, lawyers are freed up to focus on the high-value, strategic problems that actually require their judgment.

This shift means legal teams can massively increase their leverage without adding headcount. It also challenges the idea of what constitutes 'legal work' at all. 

Tasks that once had to go through legal might now be handled directly by business teams, supported by AI, without ever hitting a lawyer’s desk.

It’s an exciting moment. If we get it right, the experience of legal for end-users could be transformed.